This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.
 

Access Statement for The Walled Nursery

Introduction

Situated in rural Hawkhurst in Kent, this plant nursery is set within a Victorian Walled Kitchen Garden boasting 13 Victorian glasshouses including a Peach Case, Melon House, Five span Vinery and Fernery. The nursery has a museum showing off gardening artefacts from times past. There is a self service café with tea, coffee and cakes.

Each glasshouse is used to grow plants. There is a description of what each glasshouse would have been used for back in the gardens heyday. In the old potting shed, there is a selection of reconditioned vintage garden tools for sale.

We look forward to welcoming you. If you have any queries or require any assistance please phone 01580 752752 or email us at info@thewallednursery.com

Pre-Arrival

For full details of how to find us, please look at the location section of our website. Our postcode is TN18 5DH. The lane is accessed from either the Rye Road in Hawkhurst or the Hawkhurst Road in Cranbrook.

The nearest train stations are Etchingham in East Sussex or Staplehurst in Kent. Staplehurst has a taxi rank based at the station.

Car Parking and Arrival

We have parking for approximately 40 cars and four spaces reserved for those with blue badge badges which are 10m from the main entrance. We have walking sticks, a Zimmer frame and a wheelchair available for customer use.

Wheelchair access is through the large garden gate next to the shop. Staff are on hand to help at all times with the opening of the gate. It is best to let us know prior to your arrival if you may need help so that we can make sure that we are on hand. Our staff are all trained in disability awareness.

Main Entrance, Reception and Ticketing Area

Entrance to The Walled Nursery is free.

Once you've entered the garden, all paths are level and all of the nursery can be accessed without having to go up or down steps. The café in the Vinery can be accessed from the Fernery. There is a path going through the Vinery but it is not particularly wide so we would like to assist you through.

The paths are gravel and some are easier than others to take a wheelchair down. Our staff are always on hand to give help or guidance.

Attraction (displays, exhibits, rides etc.)

We have plenty of interpretation boards throughout the nursery.

There is information on the history of the whole estate which dates back to 1275 and more detailed information on Victorian Kitchen gardens and the nursery's own history. These are all written up clearly on large blackboards.

Public Toilets

Public toilets are located at the top end of the nursery and we have a ramp for wheelchair access.

The toilets are unisex.

The toilet door is 70cm wide the toilet height is 40cm.

We have a ramp up to the toilet and staff are always on hand to help with access.

Catering

The café is situated in the Vinery. Access is via the Fernery. There is a path through the Vinery café and plenty of space for a wheelchair. The tables are well spaced.

The Vinery is a Victorian glasshouse which is shaded and ventilated.

Shop(s)

The shop is located in the old potting shed, there is plenty of room and a wide door.

There is a low level counter easily reached from a wheelchair.

Grounds and Gardens

The garden is divided by gravel paths. Some are more accessible than others.

Most areas are easily accessed with a wheelchair.

There is plenty of seating throughout the garden.

The main pathways are 180cm wide.

Additional Information

We provide a water bowl for dogs but ask that dogs are kept on a lead..

Contact Information

Address:
Water Lane,
Hawkhurst
Kent.
TN18 5DH

Telephone:
01580 752752

Email:
info@thewallednursery.com

Website:
www.thewallednursery.com

Hours Of Operation: 9am to 5.30pm